RESCAN YOUR TELEVISION
To begin rescanning, find the remote control that changes your channels.
- Press Menu
- Select Channel Setup or Broadcast Setup on the menu (if you can’t find these options, check your owner’s manual or search for your television’s specific instructions online)
- Choose Auto Programming or Auto Scan, then select Air, then Start.
- Your TV will automatically rescan available signals so all your channels tune in again.
If you have rescanned and still cannot receive our signal, try changing the position of your antenna.
After you rescan your TV, you will still find us at our usual channel numbers: 8.1, 8.2, and 8.3.
How to Rescan Your TV to Get Channels with Antenna
Rescan FAQ
Why did NPT change its frequency?
In 2017, Congress authorized the Federal Communications Commission (FCC) to provide more channels for wireless broadband services. As a result, and to comply with the law, we are required to install a new broadcast antenna to enable our frequency to change.
If I have cable or satellite, do I need to rescan?
No, cable and satellite customers do not need to take any action. If you notice our channel missing, please contact us.
Can I watch NPT online?
Yes! Many of our programs shown on-air are also available online at the time of broadcast.
However, sometimes we purchase shows especially for our NPT viewers. Some of these programs have strict rules about online streaming. If you cannot a find the show on our video channel, please note that it may be one of these special purchases.
Where can I check NPT's broadcast signal?
You can check our signal strength by entering your ZIP code here.
I can't find rescan on my TV.
All televisions are different. For most TVs, the channel scan prompt is located in the “channel set-up” or “broadcast set-up” menu item. If you cannot find these (or similar) options, check your owner’s manual or search for your television’s specific instructions online.
Do I need to buy a new antenna or any other equipment?
If you were able to receive NPT's signal in the past year, you will be able to receive it after this transition.
For more information on antennas, please visit our FAQ here.
Where are NPT's tower and transmitter located?
Our tower and transmitter are located in Davidson County off of Old Hickory Blvd. in Brentwood, Tenn.
Need more help?
For additional information, visit TVAnswers.org or contact the FCC’s spectrum repack consumer hotline at 1-888-CALLFCC (1-888-225-5322) and press “6” to speak to someone at the help desk. The center is staffed from 7 a.m. to midnight Central time, seven days a week.