On August 3rd, NPT completed our move to a new frequency, as required by law by the Federal Communications Commission.
Our viewers who use an antenna will need to rescan to continue to receive their favorite PBS & NPT programming, but don't worry – it's easy. It’s the same scan that you did when you set up your TV or converter box for the first time. Our channel numbers will not change.
To begin rescanning, find the remote control that changes your channels.
- Press Menu
- Select Channel Setup or Broadcast Setup on the menu (if you can’t find these options, check your owner’s manual or search for your television’s specific instructions online)
- Choose Auto Programming or Auto Scan, then select Air, then Start.
- Your TV will automatically rescan available signals so all your channels tune in again.
If you have rescanned and still cannot receive our signal, try changing the position of your antenna.
After you rescan your TV, you will still find us at our usual channel numbers: 8.1, 8.2, and 8.3.
How to Rescan Your TV to Get Channels with Antenna
Did you lose NPT on Rescan Day?
Try these steps to recover our broadcast signal.
Why did NPT change its frequency?
In 2017, Congress authorized the Federal Communications Commission (FCC) to provide more channels for wireless broadband services. As a result, and to comply with the law, we are required to install a new broadcast antenna to enable our frequency to change.
If I have cable or satellite, do I need to rescan?
No, cable and satellite customers do not need to take any action. If you notice our channel missing, please contact us.
I rescanned earlier on July 3. Should I try again?
Yes, if you tried rescanning earlier in the day, try again. Still can’t receive our signal? It’s possible you’re in an area where our signal is weak, in which case you may not be able to receive our signal until we are operating at full strength on our new antenna. That’s expected to be in four or five weeks.
I can't find rescan on my TV.
All televisions are different. For most TVs, the channel scan prompt is located in the “channel set-up” or “broadcast set-up” menu item. If you cannot find these (or similar) options, check your owner’s manual or search for your television’s specific instructions online.
Do I need to buy a new antenna or any other equipment?
If you were able to receive NPT's signal in the past year, you will be able to receive it after this transition.
Where are NPT's tower and transmitter located?
Our tower and transmitter are located in Davidson County off of Old Hickory Blvd. in Brentwood, Tenn.
What do I need to know about NPT's antenna running on low power after July 3rd?
The first part of our move to a new channel and new antenna is a move to a low-power antenna. If you use an antenna and cannot receive our signal on July 3, you'll need to rescan once our new broadcast antenna has been installed and is operating at full-power.
Can I watch NPT online if I lose signal after July 3rd?
Yes! Many of our programs shown on-air are also available online at the time of broadcast.
However, sometimes we purchase shows especially for our NPT viewers. Some of these programs have strict rules about online streaming. If you cannot a find the show on our video channel, please note that it may be one of these special purchases.
Need more help?
For additional information, visit TVAnswers.org or contact the FCC’s spectrum repack consumer hotline at 1-888-CALLFCC (1-888-225-5322) and press “6” to speak to someone at the help desk. The center is staffed from 7 a.m. to midnight Central time, seven days a week.